See remote service
Is there a problem with your Leibinger Filling Machine?
Simply access our help from afar!
With Leibinger Remote Service, we can be with you in just a few seconds.
And this is how it works:
2. Synchronise the app with your AR-glasses
3. Call your Leibinger Service Hotline
4. Show us the issue
5. We are there to help!
FAQs
Using Remote Service for small problems, we can quickly and easily guide you to the solution. The biggest advantage? You save time and costs normally incurred by the technician’s travel.
You can basically use any AR-glasses with an Android or iOS operating system. Should you not already have AR-glasses, we can offer an approved and tested model.
You can reach us during our normal office hours:
Mon-Thu: 7:30am – 4pm CET
Fri: 7:30am – 2:30pm CET
The Remote Service is free for the first 15 minutes, just like our telephone service. Thereafter, each quarter of an hour commenced
will be charged at 22.50€.
Using Remote Service for small problems, we can quickly and easily guide you to the solution. The biggest advantage? You save time and costs normally incurred by the technician’s travel.
The Leibinger Service app is available in the various app stores.
Google Play
App Store
You can basically use any AR-glasses with an Android or iOS operating system. Should you not already have AR-glasses, we can offer an approved and tested model.
You can reach us during our normal office hours:
Mon-Thu: 7:30am – 4pm CET
Fri: 7:30am – 2:30pm CET
The Remote Service is free for the first 15 minutes, just like our telephone service. Thereafter, each quarter of an hour commenced
will be charged at 22.50€.