See remote service

Is there a problem with your Leibinger Filling Machine?
Simply access our help from afar!
With Leibinger Remote Service, we can be with you in just a few seconds.

And this is how it works:

1. Install the app

2. Synchronise the app with your AR-glasses

3. Call your Leibinger Service Hotline

4. Show us the issue

5. We are there to help!

Further questions?

Then get in touch!

We are happy to help.

FAQs

What are the benefits of the Leibinger Remote Service?

Using Remote Service for small problems, we can quickly and easily guide you to the solution. The biggest advantage? You save time and costs normally incurred by the technician’s travel.

Where can I find the app?
You can find the app for the Leibinger Remote Service in the app stores.
Where can I find AR-Glasses?

You can basically use any AR-glasses with an Android or iOS operating system. Should you not already have AR-glasses, we can offer an approved and tested model.

See model

When is Leibinger Remote Service available?

You can reach us during our normal business hours:
Mon. - Thurs.: 07:30 - 16:00
Fri.: 07:30 - 14:30.

How much does the Leibinger Remote Service cost?

The Remote Service is free for the first 15 minutes, just like our telephone service. After that, we will charge you €22.50 for every
quarter of an hour or part thereof.

Remote maintenance via AR glasses allows us to help you with minor problems quickly and easily. The biggest advantage: no technician has to travel. This saves you time and money.

The app for the Leibinger Remote Service is available in various app stores.

Google Play

App Store

You can basically use any AR-glasses with an Android or iOS operating system. Should you not already have AR-glasses, we can offer an approved and tested model.

See model

You can reach us during our normal business hours:
Mon. – Thurs.: 07:30 – 16:00
Fri.: 07:30 – 14:30.

The Remote Service is free for the first 15 minutes, just like our telephone service. After that, we will charge you €22.50 for every
quarter of an hour or part thereof.